Fast and discreet delivery

Securely packed and tracked

Prescribed by registered doctors

Every treatment is clinically reviewed

CQC registered healthcare provider

EU-registered GPhC-licensed pharmacy

Trusted by 100,000+ patients

Care designed around patients

Our customers say Excellent Rated 4.7 Trustpilot Trustpilot

People like you, further along.

Genuine patient experiences. This is what a clinician-led plan actually looks like.

Valentina

Valentina

“In a word, I'd say I've rediscovered my body.”

Know her story
Liza

Liza

“Somewhere along this journey, I stopped doubting myself — and started becoming who I was meant to be.”

Know her story
Madeline

Madeline

“This journey has taught me that I am capable of anything I put my mind to.”

Know her story
Giuseppe

Giuseppe

“I feel more appreciated and heard. Whatever I wear now fits me well. I feel more at peace with myself.”

Know his story
Laura

Laura

“With this journey, I managed to keep going for almost three months without giving up.”

Know her story
Helena

Helena

“I stopped putting my life on hold.”

Know her story

How it works

Clinician-led care, designed to be simple from start to finish.

01
Tell us where you're starting from
2 minutes

Tell us where you're starting from

A short questionnaire covering your health history and goals. Nothing generic, this is what your clinician actually reviews.

02
A real clinician reviews your case
Within 24 hours

A real clinician reviews your case

Not an algorithm. A licensed doctor decides what's right for you, and only prescribes if it's genuinely appropriate.

03
Treatment, delivered, and reviewed as you go
Ongoing

Treatment, delivered, and reviewed as you go

Discreet delivery to your door, with your clinical team checking in as your plan progresses, not left to figure it out alone.

Start now

Exceptional care delivered by medical experts

Our team consists of certified and BIG- and EU-registered healthcare professionals. With their extensive expertise and experience, they are committed to providing safe and effective care, fully tailored to your needs.

Katja Derksen

Responsible Pharmacist

With 27 years of healthcare experience, Katja supports patients across women’s health, hormonal care with a strong focus on discretion and continuity of care.

Registration number 69045578517

Dr. Cosmin Alexandru

Medical doctor

With 25 years of medical experience, Dr. Cosmin supports patients across weight management, sexual health, and lifestyle-related conditions through evidence-based care.

Registration number 2791492305

Dr. Abdullah Alhasan

Medical director

Dr. Abdullah provides care across weight management, men’s health, and preventative treatment pathways, with a focus on safe prescribing and personalised care.

Registration number 67965

Dr. Abdulrahman Alhasan

Medical doctor

Dr. Alhasan works across weight management, men’s health, and hair loss treatment pathways, with a focus on safety, suitability, and personalised guidance.

Registration number 2300016992

Treatment timeline

Lose up to 22%* of Your Body Weight 

Weeks 1-4

Initiation

Treatment usually starts with a lower dose to help the body adjust. Side effects may include nausea, vomiting, diarrhea, or constipation. Appetite reduction can lead to calorie intake reduction. Weight loss may not be significant initially.

Check eligibility

Months 2-3

Dose Adjustment

Gradually increase the dose to the target level, watching for side effects. Expect better appetite control and an initial weight loss of 1-3%, with ongoing loss of 0.5 to 2 pounds weekly. Adopt healthy habits, complete check-in surveys, and contact our clinical team for support.

Check eligibility

Months 4-6

Significant Loss

Significant weight loss, particularly when combined with diet and exercise, has been observed, with some patients reporting up to 20% or more reduction. Additionally, these treatments have shown improvements in blood glucose, cholesterol, and blood pressure. Results may vary.

Check eligibility

Months 6 -12

Maintenance

Your body starts adjusting to the new weight and calorie intake. Weight loss treatment can be used long-term for weight maintenance, with the duration tailored to individual needs and guided by one of our clinical prescribers.

Check Eligibility

Registered and regulated by.

Trusted Treatments EU-registered pharmacy

Dispensed by an EU-registered pharmacy with strict quality checks, verified sourcing, and clear safety guidance at every step.

Always prescribed by Licensed providers

A registered doctor reviews your questionnaire and confirms suitability before any prescription is issued. 100% online, clinically reviewed, with ongoing support.

Dr. Alhasan

Medical Director at Medetone B.V.

Ask our doctor, get clear answers

Questions about weight loss, answered by Dr Alhasan

Who is eligible?

Weight management treatment may be appropriate for adults who meet recognised clinical criteria. You may be eligible if you have:

  • A BMI of 30 or higher
  • A BMI of 27.5 or higher if you are from a non-White ethnic background
  • A BMI of 27 or higher with at least one weight-related health condition, such as high blood pressure, high cholesterol, type 2 diabetes, obstructive sleep apnoea, or PCOS

These criteria are based on established clinical guidelines. However, eligibility is not determined by BMI alone. A doctor will assess your overall health, medical history, and individual risk factors before approving any treatment.

Who should not use weight loss medication?

Weight-loss medications are not suitable for everyone and will only be prescribed where it is safe to do so.

You should not use these treatments if you are pregnant, planning pregnancy, or breastfeeding, are under 18, have a current or past eating disorder, a history of pancreatitis, a personal or family history of medullary thyroid cancer or MEN2, certain severe gastrointestinal conditions, other significant medical conditions where treatment may pose a risk, or take medications that may interact adversely.

During your consultation, a doctor will carefully assess your responses. If treatment is not appropriate, it will not be prescribed, and alternative advice may be provided where suitable.

How does the consultation work?

Your consultation is completed through a secure online medical questionnaire, designed by doctors to capture all relevant clinical information.

You will be asked about your current health and weight history, existing medical conditions, current medications and allergies, and lifestyle factors where relevant.

A registered doctor will then review your answers and may approve treatment if it is safe and appropriate, decline treatment if there are safety concerns or it is not clinically suitable, or request further information before making a final decision.

Patient safety is always the priority, and prescriptions are only issued where appropriate.

How long does review take?

Most reviews are completed within 24 hours. Complex cases can take longer if we need extra information. You will receive updates by email.

What treatments do you offer?

We offer a range of clinically approved weight-management treatments, prescribed only after review by a registered doctor:

  • Mounjaro® (tirzepatide), a once-weekly injectable that targets appetite regulation and blood sugar control
  • Wegovy® (semaglutide), a once-weekly injectable specifically licensed for weight management
  • Ozempic® (semaglutide), a once-weekly injectable primarily licensed for type 2 diabetes, but may be prescribed in selected cases where clinically appropriate
  • Orlistat, an oral medication taken with meals that reduces fat absorption from food

The most appropriate treatment will depend on your clinical profile, preferences, and safety considerations, and will be determined by the prescribing doctor.

Injections vs oral options, what is the difference?

The main differences relate to how the medication is taken and how it works in the body.

Injectable treatments such as Mounjaro®, Wegovy®, and Ozempic® are given once weekly under the skin. They work by regulating appetite hormones and slowing gastric emptying, are generally associated with greater weight loss outcomes, and are more likely to cause gastrointestinal side effects at the start.

Oral treatments such as Orlistat are taken as capsules with meals. They work by reducing the absorption of dietary fat, may suit patients who prefer to avoid injections, and usually require consistent daily use and dietary adjustment.

A doctor will help you choose the most suitable option based on your medical history, treatment goals, and preferences.

What side effects are common?

Like all medications, weight-loss treatments can cause side effects, although not everyone will experience them.

The most commonly reported side effects, particularly with injectable treatments, are gastrointestinal and often occur when starting treatment or increasing the dose. These include nausea, vomiting, diarrhoea or constipation, abdominal discomfort or bloating, reduced appetite, and headache or fatigue.

These effects are usually mild to moderate and tend to improve over time as your body adjusts.

Less commonly, more serious side effects can occur. A doctor will assess your suitability before prescribing, and you will receive clear guidance on how to use the medication safely. If you experience severe, persistent, or concerning symptoms, you should stop the medication and seek medical advice promptly.

What if I am struggling with side effects?

If you experience side effects, many are temporary and often improve as your body adjusts. Simple steps like smaller meals, staying well hydrated, and avoiding heavy or fatty foods can help.

If symptoms are persistent, troublesome, or getting worse, stop the medication and seek medical advice. You can also contact our clinical team for guidance. A registered doctor may recommend practical adjustments, further advice, or stopping treatment if needed.

If you develop severe symptoms or feel seriously unwell, seek urgent medical care immediately.

— Dr Alhasan

How fast is delivery?

We use DHL Express and offer next-day express delivery across Europe, including France, Italy, Spain, Germany, the Netherlands, and more. You will receive tracking once dispatched.

Is packaging discreet?

Yes. Orders are shipped in discreet packaging designed to protect your privacy. Delivery partners only see shipping details.

What is included in the price?

Pricing includes the clinical review and, if approved, the prescription. Medication cost and delivery can vary by treatment. You will always see the total before paying.

Can I pause or cancel?

Options depend on the order type. Contact support and we will explain what is possible for your order. If you have already started treatment, speak to a clinician before stopping.

Results vary. Always follow clinician guidance and the product instructions.

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