Fast and discreet delivery

Securely packed and tracked

Prescribed by registered doctors

Every treatment is clinically reviewed

Clinical treatments

Clear guidance at every step

Trusted by 100,000+ patients

Care designed around patients

How it works

Clinician-led care, designed to be simple from start to finish.

01
Tell us where you're starting from
2 minutes

Tell us where you're starting from

A short questionnaire covering your health history and goals. Nothing generic, this is what your clinician actually reviews.

02
A real clinician reviews your case
Within 24 hours

A real clinician reviews your case

Not an algorithm. A licensed doctor decides what's right for you, and only prescribes if it's genuinely appropriate.

03
Treatment, delivered, and reviewed as you go
Ongoing

Treatment, delivered, and reviewed as you go

Discreet delivery to your door, with your clinical team checking in as your plan progresses, not left to figure it out alone.

Start now

Trusted Treatments EU-registered pharmacy

Dispensed by an EU-registered pharmacy with strict quality checks, verified sourcing, and clear safety guidance at every step.

Always prescribed by Licensed providers

A registered doctor reviews your questionnaire and confirms suitability before any prescription is issued. 100% online, clinically reviewed, with ongoing support.

Dr. Alhasan

Medical Director at Medetone B.V.

Ask our doctor, get clear answers

Questions about weight loss, answered by Dr Alhasan

Who is eligible?

Weight management treatment may be appropriate for adults who meet recognised clinical criteria. You may be eligible if you have:

  • A BMI of 30 or higher
  • A BMI of 27.5 or higher if you are from a non-White ethnic background
  • A BMI of 27 or higher with at least one weight-related health condition, such as high blood pressure, high cholesterol, type 2 diabetes, obstructive sleep apnoea, or PCOS

These criteria are based on established clinical guidelines. However, eligibility is not determined by BMI alone. A doctor will assess your overall health, medical history, and individual risk factors before approving any treatment.

Who should not use weight loss medication?

Weight-loss medications are not suitable for everyone and will only be prescribed where it is safe to do so.

You should not use these treatments if you are pregnant, planning pregnancy, or breastfeeding, are under 18, have a current or past eating disorder, a history of pancreatitis, a personal or family history of medullary thyroid cancer or MEN2, certain severe gastrointestinal conditions, other significant medical conditions where treatment may pose a risk, or take medications that may interact adversely.

During your consultation, a doctor will carefully assess your responses. If treatment is not appropriate, it will not be prescribed, and alternative advice may be provided where suitable.

How does the consultation work?

Your consultation is completed through a secure online medical questionnaire, designed by doctors to capture all relevant clinical information.

You will be asked about your current health and weight history, existing medical conditions, current medications and allergies, and lifestyle factors where relevant.

A registered doctor will then review your answers and may approve treatment if it is safe and appropriate, decline treatment if there are safety concerns or it is not clinically suitable, or request further information before making a final decision.

Patient safety is always the priority, and prescriptions are only issued where appropriate.

How long does review take?

Most reviews are completed within 24 hours. Complex cases can take longer if we need extra information. You will receive updates by email.

What treatments do you offer?

We offer a range of clinically approved weight-management treatments, prescribed only after review by a registered doctor:

  • Mounjaro® (tirzepatide), a once-weekly injectable that targets appetite regulation and blood sugar control
  • Wegovy® (semaglutide), a once-weekly injectable specifically licensed for weight management
  • Ozempic® (semaglutide), a once-weekly injectable primarily licensed for type 2 diabetes, but may be prescribed in selected cases where clinically appropriate
  • Orlistat, an oral medication taken with meals that reduces fat absorption from food

The most appropriate treatment will depend on your clinical profile, preferences, and safety considerations, and will be determined by the prescribing doctor.

Injections vs oral options, what is the difference?

The main differences relate to how the medication is taken and how it works in the body.

Injectable treatments such as Mounjaro®, Wegovy®, and Ozempic® are given once weekly under the skin. They work by regulating appetite hormones and slowing gastric emptying, are generally associated with greater weight loss outcomes, and are more likely to cause gastrointestinal side effects at the start.

Oral treatments such as Orlistat are taken as capsules with meals. They work by reducing the absorption of dietary fat, may suit patients who prefer to avoid injections, and usually require consistent daily use and dietary adjustment.

A doctor will help you choose the most suitable option based on your medical history, treatment goals, and preferences.

What side effects are common?

Like all medications, weight-loss treatments can cause side effects, although not everyone will experience them.

The most commonly reported side effects, particularly with injectable treatments, are gastrointestinal and often occur when starting treatment or increasing the dose. These include nausea, vomiting, diarrhoea or constipation, abdominal discomfort or bloating, reduced appetite, and headache or fatigue.

These effects are usually mild to moderate and tend to improve over time as your body adjusts.

Less commonly, more serious side effects can occur. A doctor will assess your suitability before prescribing, and you will receive clear guidance on how to use the medication safely. If you experience severe, persistent, or concerning symptoms, you should stop the medication and seek medical advice promptly.

What if I am struggling with side effects?

If you experience side effects, many are temporary and often improve as your body adjusts. Simple steps like smaller meals, staying well hydrated, and avoiding heavy or fatty foods can help.

If symptoms are persistent, troublesome, or getting worse, stop the medication and seek medical advice. You can also contact our clinical team for guidance. A registered doctor may recommend practical adjustments, further advice, or stopping treatment if needed.

If you develop severe symptoms or feel seriously unwell, seek urgent medical care immediately.

— Dr Alhasan

How fast is delivery?

We use DHL Express and offer next-day express delivery across Europe, including France, Italy, Spain, Germany, the Netherlands, and more. You will receive tracking once dispatched.

Is packaging discreet?

Yes. Orders are shipped in discreet packaging designed to protect your privacy. Delivery partners only see shipping details.

What is included in the price?

Pricing includes the clinical review and, if approved, the prescription. Medication cost and delivery can vary by treatment. You will always see the total before paying.

Can I pause or cancel?

Options depend on the order type. Contact support and we will explain what is possible for your order. If you have already started treatment, speak to a clinician before stopping.

Results vary. Always follow clinician guidance and the product instructions.

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