Legal notice
Applies to: uk.medetone.com Last updated: 11 September 2026
This legal notice sets out information about the ownership, operation and regulation of this website, as required by the Electronic Commerce (EC Directive) Regulations 2002 and the Companies Act 2006. It is provided for information and does not form part of, or vary, our Terms of Service.
1. Site publisher
This website (uk.medetone.com, the "Site") is published and operated by:
Medetone Ltd
- Company registered in England and Wales
- Company number: 15341351
- Registered office: Ground Floor, 32 Galena Road, London W6 0LT, United Kingdom
- VAT registration number: 461541015
- Email: info@medetone.com
Medetone Ltd is a wholly owned subsidiary of Sibie Ltd.
2. Regulatory registrations
Medetone Ltd is a registered pharmacy and is subject to the following regulatory registrations:
- General Pharmaceutical Council (GPhC) — registration number 9011933. Registered pharmacy premises: Ground Floor, 32 Galena Road, Hammersmith, London W6 0LT. Registration may be verified at https://www.pharmacyregulation.org/registers.
- Information Commissioner's Office (ICO) — registration number ZB831588.
- HM Revenue & Customs — VAT registration number 461541015.
Medetone Ltd is not registered with the Care Quality Commission and does not provide diagnostic, screening, or CQC-regulated services through this Site.
3. Website hosting
This Site is hosted by:
Shopify [support URL]
4. Intellectual property
The Site, its structure, text, graphics, logos, images, video and other content (excluding third-party content clearly attributed to another owner) are the property of Medetone Ltd or its licensors, and are protected by copyright, trade mark, database and other intellectual property laws of the United Kingdom and other jurisdictions. The Medetone name and logo are trade marks of the Sibie Ltd group. Reproduction, representation, modification, publication or adaptation of any element of the Site, in whole or in part, by any means, without the prior written permission of Medetone Ltd is prohibited and may constitute an infringement under the Copyright, Designs and Patents Act 1988. Further detail is set out in the Intellectual Property clause of our Terms of Service.
5. Personal data
The processing of personal data collected through this Site, including health data, is described in our Privacy Policy. Medetone Ltd is the data controller for that processing and is registered with the Information Commissioner's Office under registration number ZB831588. Any question concerning your personal data may be sent to info@medetone.com or, where you remain dissatisfied, to the Information Commissioner's Office at ico.org.uk.
6. Cookies
Information about the cookies and similar technologies used on this Site, and how to manage your preferences, is set out in our Cookie Policy.
7. Limitation of liability
Medetone Ltd takes reasonable care to ensure that information published on the Site is accurate and current, but does not warrant that the Site is free of error, omission or interruption. Nothing in this legal notice excludes or limits any liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, for clinical negligence, or under the Consumer Rights Act 2015. Further detail is set out in the Limitation of Liability clause of our Terms of Service.
8. Applicable law
This legal notice, and the operation of the Site, are governed by the law of England and Wales. Any dispute is subject to the jurisdiction of the courts of England and Wales, without prejudice to any right you may have, as a consumer resident in Scotland or Northern Ireland, to bring proceedings in the courts of that jurisdiction.
9. Related documents
This legal notice should be read together with:
- our Terms of Service, which govern your use of the Site and the purchase of goods and services from it;
- our Purchase, Cancellation and Refund Policy;
- our Privacy Policy; and
- our Cookie Policy.
10. Contact
For any question concerning this legal notice, please contact:
Medetone Ltd Ground Floor, 32 Galena Road, London W6 0LT, United Kingdom info@medetone.com